Terms and Conditions

Welcome to Maid in the Shade. Please read these Terms and Conditions carefully before accessing or using our website and services. By continuing to engage with our platform, you agree to these terms. If you disagree with any part of these terms, you are prohibited from using our website.

1. Acceptance of Terms

By using the Maid in the Shade website and/or services, you acknowledge that you have read and agree to be bound by these Terms and Conditions, including any related policies and guidelines incorporated by reference.

2. Eligibility

Our services are available only to individuals who can form legally binding contracts. By accessing our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

3. User Accounts

To access certain services, you may need to create an account. When doing so, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.

4. Scope of Services

Maid in the Shade provides residential cleaning services in British Columbia. The scope of services, including pricing and schedules. We reserve the right to refuse service, modify rates, or alter the service scope with prior notice.

5. Payment and Cancellations

• Cancellations: You must provide at least 24 hours’ notice to cancel or reschedule an appointment without penalty. Failure to provide sufficient notice may result in a cancellation fee.

6. Limitation of Liability

• Our services are provided “as is” without warranties of any kind, either express or implied.
• Maid in the Shade will not be liable for any damages arising from your use of the website or services, including but not limited to direct, indirect, incidental, or consequential damages, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify, defend, and hold harmless Maid in the Shade, its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of our website and services or breach of these Terms and Conditions.

8. Intellectual Property

All content on the website, including logos, graphics, text, videos, and other materials, is the intellectual property of Maid in the Shade or its licensors. You may not reproduce, distribute, or otherwise use the content without our express written consent.

9. Privacy Policy

Please refer to our Privacy Policy, which forms part of these Terms and Conditions, for information about how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of British Columbia. Any disputes arising out of or in connection with these terms shall be resolved exclusively in the courts of British Columbia.

11. Modifications

Maid in the Shade reserves the right to revise these Terms and Conditions at any time. Any modifications will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

12. Termination

We may terminate or suspend your access to our website and services without prior notice if you breach these Terms and Conditions or engage in any unauthorized activities.